Thank you for shopping at www.daelvythorsiren.com. We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return and refund in accordance with the policy outlined below.
Return Eligibility
Customers may request a return within 30 days of receiving their order.
To be eligible for a return, the item must:
Be unused and in its original condition.
Be returned in its original packaging whenever possible.
Include all accessories, manuals, and components originally received.
Not be damaged due to misuse, negligence, or improper handling.
We reserve the right to refuse returns that do not meet these requirements.
Return Process
To initiate a return, please contact our customer support team with your order number and the reason for the return. Once your request has been reviewed and approved, return instructions will be provided.
Return Address
Daelvyth Orsiren LLC
16792 W Mesquite Dr
Goodyear, AZ 85338
United States
Please do not send items back without receiving return authorization from our support team.
Refunds
After the returned item is received and inspected, we will notify you regarding the status of your refund request.
If approved, the refund will be processed to the original payment method used for the purchase.
Refund Processing Time: Up to 3 business days after approval.
Depending on your financial institution, additional time may be required for the funds to appear in your account.
Non-Returnable Items
The following items may not be eligible for return or refund:
Products showing signs of use, damage, or alteration.
Items returned beyond the 30-day return period.
Products missing essential parts or original components.
Any item designated as non-returnable at the time of purchase.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within a reasonable period after delivery. We will review the issue and work to provide an appropriate resolution.
Cancellations
Orders may be canceled before shipment. Once an order has been processed or shipped, cancellation may no longer be possible and the order may need to follow the standard return procedure.
Contact Information
If you have any questions regarding returns or refunds, please contact us:
Email: Burka@DaelvythOrsiren.com
Phone: +1 (623) 320-4742
By placing an order through www.daelvythorsiren.com, you acknowledge and agree to this Refund & Return Policy.